HighBrow (The Adelphi)

Customers have had overwhelmingly positive experiences at HighBrow, particularly praising the eyebrow embroidery and eyelash extension services. Many reviewers highlight the expertise and attentiveness of the staff, especially Creative Director Andy and lash technician XiaoYa. Andy is frequently commended for his ability to customize eyebrow shapes to suit individual features, ensuring a natural and subtle look. Clients appreciate his patience and attention to detail, which results in beautifully defined brows that blend seamlessly with their natural hair. The healing process is also noted to be smooth, with many expressing satisfaction with the final results. XiaoYa, on the other hand, has earned a loyal following for her gentle technique and quick service. Customers often find themselves so relaxed during their sessions that they fall asleep, only to wake up to stunning lashes. Her understanding of different eye shapes and styles makes her a favorite among clients, who have recommended her to friends and colleagues. The overall atmosphere at HighBrow is described as professional and accommodating, with staff members like Alisa providing exceptional customer service without any pressure to upsell. Many clients feel empowered to make their own choices regarding services, which adds to their positive experience. In summary, HighBrow is celebrated for its skilled technicians, personalized services, and a welcoming environment, making it a top choice for those seeking eyebrow and eyelash enhancements.